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Frequently Asked Questions


1) Where are you located?

     Our shop is located in North Carolina, USA

2) Where do you ship?

     We ship to 48 states in the U.S. plus to Canada and the UK.

3) Do you build custom orders?

     Yes! Contact us and let us know what you are looking for.

4) When will I receive my order?

     All orders are handmade in the order they are received. We provide a production time for each item as well as an estimate of how long       it will take to reach you after it has shipped. 

General Reminders

  • Our orders are HANDMADE. Handcraftsmanship takes time. Frankly, this is not the shop where you order something in the morning and expect it by evening. Our leadtime is always provided in advance and it allows us to make the best piece possible.

  • We believe in prompt and straightforward communication with our customers. Please remember however that we are a small, family run shop. We do not have a call center. We can only read or respond to emails during business hours. Questions concerning when an order will be received will be sent at the time of ordering.

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